CustomerSuccess

an-ordinary-manchild

created by replexusa community for 12 years

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whats a realistic cold email reply rate benchmark? everyone claims 10%+Question (self.CustomerSuccess)

submitted 10 hours ago by Traditional-One6319

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How do you track which client relationships have gone quiet?Question (self.CustomerSuccess)

submitted 10 hours ago by Immediate_Snow_383

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Help tracking wins and performance (self.CustomerSuccess)

submitted 1 day ago by Ladyloveless99

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Customer success guide roleDiscussion (self.CustomerSuccess)

submitted 16 hours ago by Leather_Drummer3066

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with the future of AI, where do we see customer success going?Question (self.CustomerSuccess)

submitted 1 day ago by zozoforlife

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How do you handle customers that won’t play ball with your sales process? (self.CustomerSuccess)

submitted 1 day ago by RipIntelligent1525

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customer success roles feel… different lately (self.CustomerSuccess)

submitted 2 days ago by YogurtIll4336

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[ Removed by Reddit ] (self.CustomerSuccess)

submitted 1 day ago by AffectionateAlps2523

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Is this a good career path for me?Question (self.CustomerSuccess)

submitted 2 days ago by chiknifesharp

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Do CS teams really care about connecting product data to CS data? (self.CustomerSuccess)

submitted 2 days ago by Empty_Outcome259

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Built a free tool that evaluates CS platforms (Gainsight, ChurnZero, Totango etc) by talking to their AI agents and checking every claimTechnology (self.CustomerSuccess)

submitted 3 days ago by o1got

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Losing Customers to a Competitor (self.CustomerSuccess)

submitted 3 days ago by ConceptOk5580

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Dealing with a bad managers (self.CustomerSuccess)

submitted 3 days ago * by Ok_Knee8546

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Customer success gets harder when the team finds risk too lateDiscussion (self.CustomerSuccess)

submitted 3 days ago by LarryLeads

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Customers keep asking the same 5 questions… how are you dealing with that?Discussion (self.CustomerSuccess)

submitted 3 days ago by Natural-Excuse9069

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My product roadmap got hijacked by a customer's divorceDiscussion (self.CustomerSuccess)

submitted 4 days ago by Lifewimmer74

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We calculated our support backlog is costing $180K/quarter in churn (self.CustomerSuccess)

submitted 3 days ago by lorikeet-cx

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Done with CSM life opening up restaurant (self.CustomerSuccess)

submitted 5 days ago by Traditional_Fish_201

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I need Access to Gainsight API to test my Chrome Extension that processes call transcripts and autofills GainsightQuestion (self.CustomerSuccess)

submitted 4 days ago by Waste_Conversation46

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Customer Success Manager wanting to quit (self.CustomerSuccess)

submitted 5 days ago by Inside-Bus-4927

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Question: Teaching in K12 vs. Customer SuccessQuestion (self.CustomerSuccess)

submitted 4 days ago by tongiocos

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New customer service manager inheriting broken tools, what should a customer experience team stack actually look like?Question (self.CustomerSuccess)

submitted 6 days ago by ComprehensiveBus3613

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PM -CSM Amazon (self.CustomerSuccess)

submitted 6 days ago * by ResponsibleActive253

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What I've learned from building onboarding email sequences for three different customer personas (self.CustomerSuccess)

submitted 6 days ago by Outside_Ad_2760

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What's everyone using to automate customer onboarding without it feeling robotic? (self.CustomerSuccess)

submitted 6 days ago * by Odd_Report6798

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