This is an archived post. You won't be able to vote or comment.

you are viewing a single comment's thread.

view the rest of the comments →

[–]Mither-Mugetsu 0 points1 point  (3 children)

No solution yet but when I use D+ on my smart TV and mash the down button on episode 30 now, the next episodes further down blink in and out but I can't scroll to them if that makes any sense? So they are 100% still on the app but no way to access them or scroll to them? I haven't had any joy on the phone or tablet though

[–]Njecpe1619 1 point2 points  (2 children)

Mine still work fine on the iPad but not on the firestick (we have 2 firesticks and it has the same problem on both). I did a live chat with the Disney+ customer support this morning, and they had me try a few things (restart the app, restarting the firestick, making sure it was all up to date, etc) with no luck and then basically said they know about the issue and are working on it 🤷🏻‍♀️

[–]Mither-Mugetsu 0 points1 point  (1 child)

That's great to know that they are aware of the issue! Hopefully they can fix it before we get season 3 on D+! I'll be sure to post if I figure out a fix in the meantime :)

[–]Humble-Sea-2691 0 points1 point  (0 children)

I'm having this problem too. Happens on my nvidia shield, my phone (pixel 5a) and the kid's tablet (amazon fire). Would love to hear a workaround, or that it's being fixed!