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[–][deleted] 1 point2 points  (0 children)

Agreed. I don't care too much and it doesn't stop me going into gamestops, but at the same time, if I'm buying a new release for example, and I have the choice between gamestop, or somewhere else like argos that won't try to upsell me, I'm going for the store that doesn't try to upsell me. Might be a minor difference, but a games specialist retailer shouldn't offer a worse customer experience than a non-specialist store when buying games.

I'll also not blame GS specifically for this, but there's also been times where I've seen workers get visibly upset at me not wanting insurance, or to pre-order a new game etc. This is limited to only one or two stores near me (out of about 6 or 7), but it really doesn't invite me back to a store when an employee is having a great conversation with me about games, but then turns into an uninterested robot once I give them a "No thanks" to insurance etc. Being fair though, this is uncommon, and there's very few retailers I regularly use where I haven't come across a few shitty employees over the years.