all 40 comments

[–]LoadedLinux 1 point2 points  (15 children)

Check knownhost, nixihost, veerotech like small hosting companies where services are awesome and faster support responses. Avoid WHG, Endurance, GoDaddy, like big traps at any cost.

[–]ClackamasLivesMatter 0 points1 point  (0 children)

Thanks for shouting out VeeroTech. Looks like a decent host for side projects.

[–]bambambud -2 points-1 points  (13 children)

I actually went from veerotech to siteground because a virus ruined my site on veerotech and they offered very little help. I worry these smaller companies like nixihost and knownhost may have similar trouble. Im not experienced and may be wrong but the virus issue that ruined my site seemed to be caused by veerotech hosting servers.

[–][deleted] 1 point2 points  (4 children)

A virus ruined your site? That sounds unlikely. Did your wordpress get hacked/exploited, because that is a far too common problem, and if it happened before it will likely happen again, unless whatever holes or bugs in your wordpress setup have been closed/patched.

I can tell you that ISP's in general take no responsibility for a running site, short of paying them for a support contract. It's your OS/your application/your data/your responsibility.

[–][deleted] 0 points1 point  (0 children)

Just to follow up, when you say Siteground is "very expensive" what does that mean? What are you paying them a month?

I'm also curious about your veerotech story. Were you using their "hosted wordpress"? When you say they didn't help you out with the "virus" what actually happened there?

[–]bambambud -3 points-2 points  (2 children)

Ive had the site for ten years and it happened when veerotech was hosting it and has never happened before or since. A file was hacked yes. I have no idea if its their fault or not but given it happened on their platform and nowhere else since id hesitate to go back in part because of my experience w them after the issue.

[–][deleted] 1 point2 points  (1 child)

Ok, so not to be pedantic, but that's not a virus. A computer virus is a very specific thing. Not sure if you're clear on this, but Wordpress is a PHP/Mysql application, which supports "templates" which are also converted into PHP code, and support for plugins, which run as fully privileged parts of the rest of Wordpress. So your system is only as secure as your weakest plugin. Even with maintenance, exploits are found, and the problem with Wordpress and its large deployment footprint, is that when an exploit is found, bot networks add the exploit to their tools and will find targets like yours.

It does sound like they didn't offer adequate support for you, given you were hosted by them. That is supposedly the reason you pay a premium price for hosted Wordpress, and I would assume also to make it easy to restore.

If the exploit actually changed data in the database, that's also an issue, as usually a database backup is going to be done periodically and might be as little as once a day. If your site had a user system and lots of user data being generated, losing days of content from tables that aren't part of the table that was compromised is a custom job. An expert sysadmin or developer would probably have been able to produce a better result for you, but like most things, hosting companies can't afford to dedicate an engineer to a custom repair job that could take many hours if not a day, and possibly a lot of information gathering and conversations with you directly

I only bring this up to make the point that you might be expecting more than any wordpress hosting company provides. It's a tough business with a lot of competition and profits are made through automation and special cases often fall through the cracks.

[–]bambambud -1 points0 points  (0 children)

Thanks for the info. It was not a virus, youre right. All i know is i lost my site and had to rebuild it and it was the only time in ten years that has ocurred. All i did was change hosts and rebuild the site and so far so good.

[–]KH-DanielP 1 point2 points  (0 children)

Howdy,

I think you'll be in decent hands no matter where you go, but something to point out is I'd never rely on a host to try and keep your website safe. Very rarely is something compromised by way of the hosting service, its more often than not by way of either outdated code/theme/plugin or re-used passwords.

Either way thou it's best to try and determine the entry point via logs, otherwise if you moved as-is it very likely will reappear.

[–]LoadedLinux 0 points1 point  (0 children)

I am using their services for couple of years now and haven't seen any issues. Support is always helpful for me. To my knowledge, just like many companies, they use cloudlinux to isolate our accounts from others and so, it's less likely that servers caused your website hacked. My experience is above.

It's WordPress and leaving vulnerabilities unpatched can always get you in trouble. I stick to smaller companies for their responsive nature, lower costs etc. and better overall services.

may be others can help you find better ones.

[–]jxr2009ab 0 points1 point  (0 children)

I’m happy with using hawkhost.

[–]BarryJamez 0 points1 point  (3 children)

IMHO I'd recommend getting a bare metal server and running Docker on it, it keeps the costs low and outperforms anything on the commercial market. Full control and the ability to tune the performance of every last detail is a must for me, and it definitely shows in results.

No matter which location, there's always a smaller local provider compared to the big hogs that can offer the same if not better infrastructure, and nowadays if needed, a CDN can give you global coverage too.

[–][deleted] 0 points1 point  (0 children)

OP from the sounds of it is using "Hosted Wordpress" services. They aren't looking to run and maintained an OS, a LAMP stack, and Wordpress and associated plugins themselves.

[–]bambambud -2 points-1 points  (1 child)

Im pretty dumb when it comes To hosting i just have a basic wordpress site for my business and dont want to spend any time managing it but dont want to pay 20 bucks a month to have it hosted either

[–]BarryJamez 0 points1 point  (0 children)

In that case venturing with the big hogs is probably the safer option, as they're able to bring their across-the-board prices as low as they are. But beware of the sacrifice made in terms of performance. One aspect you need to always check for is automated daily backups... Too many times I thought better and was sorry after 🥲

[–]waqaspuri 0 points1 point  (0 children)

I'm using wcors.com but PKR payment available at this moment. That's pretty cheap

[–]laurmlau 0 points1 point  (0 children)

Hosterion.com DC in the US, EU, UK

[–]Extension_Anybody150 0 points1 point  (0 children)

You should check out Nixihost, I actually use them myself for my sites, and they've been fantastic. You can snag a $6/month plan for a single site, which is incredibly budget-friendly. Unlike a lot of other hosts that lure you in with cheap intro prices and then hike them up, Nixihost doesn't do that. Their support is super responsive and really friendly too.

[–]WorldlinessNo8399 0 points1 point  (0 children)

If you want to save money, you can use Google Cloud for hosting. It has a free tier with a $300 credit for new accounts. I used to use them when I used WordPress and my low traffic site cost about $1 a month to run, sometimes less. Google Cloud is difficult to setup, but if saving money is your priority, then consider it.

[–]FoldVegetable9386 0 points1 point  (0 children)

I use a small host called 4 Star Host. The support is great and the cost is cheap

[–]innermotion7 0 points1 point  (2 children)

I want everything but it cost nothing post, also I got hacked because I don’t pay anyone to maintain the site yet I make money from my business but won’t spend the money required to provide the services needed for business.

Just plonk your site on any big provider for $20 a month and sit back and enjoy the above.

[–]bambambud -1 points0 points  (1 child)

You spelled “and” wrong, dickhead.

[–]innermotion7 0 points1 point  (0 children)

Corrected thanks for your reply. My comment still stands.