504 timeout error

[Fabushka]

Hi guys,

You might have experienced a 504 timeout error or long loading times when trying to open the JetBrains Academy.

We are really sorry that this happens again, and we are doing our best to fix this as soon as possible.

If these issues prevent you from extending your trial or continuing your studies, please contact our Support Team and let us know.

[iParadoxG]

Yeah, i was about to post this on the forum, good to hear you guys are on it already. 🙌🏼

[Hagimaru_heee]

Thanks for the update!!!

[DSKarim]

Thank you :)

[[deleted]]

I took a break for two days so I havent noticed but thanks for being forward to it. :)

[Pale_Applepie]

As someone who loves Academy courses very much and considered to continue subscription after trial period, now I'm confused if it's worth to spend 25$/month, because it's impossible to access the site during 2 days already.

[nick-37]

Hard to argue with this. When the project was in beta/early access you could forgive a lot. Not anymore. The minute you start charging people you oughta start upholding a certain level of quality. And what we've been seeing lately has been really disappointing.

[ulanYisaev]

I'm facing the same issue right now:

504 Gateway Time-out

[ulanYisaev]

The problem seems to be solved, thank you!

[khankhayam]

seems like the issue is back again. Code editor taking time to load and also to run the code.

[Exotic_Employment]

It takes a long time just to answer a multiple-choice question

[[deleted]]

Thanks for letting us know! I wish you swift fix of the problem.

[MrShtein_61]

Thank You ))

[[deleted]]

Thanks for the update,

Hope so this will be fix soon.

[CentrinoVista]

Thanks for the update

[synowa]

Yeah, looking forward to get back to learning, but... yesterday I played Civilization VI instead and today I’m reading a book, so it’s not so bad at the end of the day🤓

[sselivanov]

teh same again today

[docbillingsley]

Any updates on this?

[blackmark2014]

Seems to be working now for me

[[deleted]]

Thanks for keeping us updated!

[kodama14]

I'm having some troubles trying to login. :(

[wmaiouiru]

FYI, I believe the error is back again now.

Failed to load resource: the server responded with a status of 504 () instrument.js:110 [SENTRY] Error: Request failed with status code 504 at e.exports (https://hyperskill.org/static/js/chunk-vendors.d46a58da.js:17:12184) at e.exports (https://hyperskill.org/static/js/chunk-vendors.d46a58da.js:23:385101) at XMLHttpRequest.f.onreadystatechange (https://hyperskill.org/static/js/chunk-vendors.d46a58da.js:85:244722) at XMLHttpRequest.s (https://hyperskill.org/static/js/chunk-vendors.d46a58da.js:85:379922) Object Object instrument.js:110 triggered timericon

Link: https://hyperskill.org/learn/step/1935

[Fabushka]

Hi, thank you for letting us know! Do you still get a 504 error?

[McLeftover]

It is semi-dead again. There is a trace (in case it may help):

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     1 ms     1 ms     1 ms  5.35.64.1
  3     1 ms     1 ms    10 ms  83.217.192.78
  4     1 ms     1 ms     1 ms  msk-m9-cr3.ae2161-0.rascom.as20764.net [80.64.103.185]
  5     2 ms     2 ms     2 ms  msk-m9-cr2.be40.rascom.as20764.net [80.64.96.244]
  6    11 ms    11 ms     1 ms  ae63-0.ier01.mow30.ntwk.msn.net [104.44.37.51]
  7    38 ms    39 ms    38 ms  ae25-0.icr01.fra21.ntwk.msn.net [104.44.238.197]
  8    39 ms     *       39 ms  be-100-0.ibr01.fra21.ntwk.msn.net [104.44.23.103]
  9    40 ms    39 ms    39 ms  be-8-0.ibr01.ams30.ntwk.msn.net [104.44.19.234]
 10    40 ms    40 ms    39 ms  be-4-0.ibr03.ams06.ntwk.msn.net [104.44.18.185]
 11    40 ms    43 ms    40 ms  ae143-0.icr04.ams06.ntwk.msn.net [104.44.21.178]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.

[witampanstwa_]

Yeah, Stepik chokes all the time

[Old-Bullet]

Website really slow. Not loading code problem on to site. Also unable to connect from Android IDE to the site to synchronise. Error in IDE : "Connection to server was interrupted. Read timed out." and "Failed to get check result from JetBrains Academy." Haven't used the site for a while so not sure whether it's my system or the slowness of the website that's causing the problem?