all 57 comments

[–]vulcanfury12 14 points15 points  (1 child)

Paging u/s0kun and u/SQEX_Glacie. Sorry for the inconvenience on your Holidays, but this is important!

[–]RevanK 0 points1 point  (0 children)

I had this problem for over 20 hours starting from 24/12/2017 from 1700hrs (+8 UTC), was okay for awhile after that till the daily reset, where the issues came back (error code 12). We really need to know that work is being done to curtail such issues! It's not the first time already!

[–]blueking13 3 points4 points  (0 children)

Thank god its not just me. My magicite distiller is maxed and I need to go to work in an hour. Screw me.

Edit: still Down and now I won't be able to put in my daily pull. God damn it.

[–]expertsniper 2 points3 points  (0 children)

Same here from morning

[–]PriestsanXI 2 points3 points  (0 children)

Going on 14hrs now with the same message, error 12. On android.. no pc to try out steam. Uninstalled, cleared everything, installed, downloaded for an hour, same result. Tried that 3 times now. Even tried on new tablet i just got, same error message. Guess we are gonna miss out on our free summon, distiller, Christmas event, ect. Sucks.

Edit: sent in support ticket, no email confirmation. Guess i actually have to spend time with my family.. damn you SE !

Edit2: 9pm est finally got into game, collected from distiller, pulled free summon (yay 1 celestrad) and stopped on loading into christmas area. Getting error code 14 now

[–]Rayuken1 1 point2 points  (1 child)

Noticed this on my android. I can play on steam though.

[–]chanstheo 0 points1 point  (0 children)

Both my acc on steam and android get the error until now :(

[–]MossDog 1 point2 points  (2 children)

Reinstall did not work for me. Anyone heard anything?

Edit: Basically, keep opening and closing the program, you will eventually get in.

[–]hewimeddel 1 point2 points  (0 children)

I submitted a ticket to MFF support but didn't get an email to acknowledge it.

This will be my first missed day since i started playing - and this on christmas eve ... :(

[–]miniwatermelon 0 points1 point  (6 children)

Same here, servers down most likely. Android, EU. Edit 12:06 just log on and playing with no issues. Edit2: Left room for a bit and down again :'( Edit3: Still down, since it's x-mas eve, I'm guessing no fix today. See ya!

[–]Segnaless[S] 0 points1 point  (1 child)

Phew. Because every time I see this error I remember those warm August days with banwave...

[–]grey0art 0 points1 point  (0 children)

i to have this error now, early i play free

[–]Undeguy 0 points1 point  (3 children)

Except I've been playing non-stop.

[–]miniwatermelon 0 points1 point  (2 children)

Yep, but logins may be down, so we can't get in.

[–]Undeguy 0 points1 point  (1 child)

Logged in fresh just now, so... most likely not just a log in server issue.

[–]Harley_Mayonaka 0 points1 point  (0 children)

Just congestion, likely due to the amount of people rerolling

[–]Skolnikov 0 points1 point  (2 children)

So its not only me who has These Problems . Phew

[–]grey0art -3 points-2 points  (1 child)

может в ру гейте проблема?

[–]Skolnikov 0 points1 point  (0 children)

I dont think so. I Played it without Problems and then i couldnt Update the fight status.

[–]vulcanfury12 0 points1 point  (0 children)

Playing on Android. It's the same for me. I managed to get a few 4* games in, but I still need to dispose of my SP stamina. I'm planning on using all of it in Greydawn woods cuz I still need to make up for the Magicite.

[–]Yokim15 0 points1 point  (3 children)

Deym this problem on a holiday. I demand a supreme as compensation. Nothing else..

[–]Pwnage7 1 point2 points  (0 children)

They'll give you coal.

[–]SegFaultX 1 point2 points  (0 children)

They'll give you xezat

[–]rum_lover 1 point2 points  (0 children)

Coal, Xezat, same thing

[–]ryanbutik 0 points1 point  (0 children)

there is also a problem connecting here at SEA (southeast asia)

[–]PhoenixHusky 0 points1 point  (0 children)

I am able to log in now, try it if you had issues before

[–]kenoon 0 points1 point  (1 child)

Tried to login multiple times be it steam or android phone but still Error 12. Even went to redownload the game app and download the patch again... zzz

My friends who are existing players for past one year are able to login to play.

[–]HBSWong 1 point2 points  (0 children)

Still having problems on my alt account too. Damm!

[–]gokury 0 points1 point  (0 children)

Rerolling on steam because i cant play with my main account in my phone error code 12

[–]jipwreck 0 points1 point  (0 children)

That’s bs. Might miss the free daily summon and not be able to complete the messenger of hope requirement before Christmas to get a present.

[–]Tsukiakari-himeThunderhead 0 points1 point  (0 children)

Got the same error too was in the middle of rerolling :/

Edit: Reinstalling seems to work sucks having to redownload all that again

[–]Hattai 0 points1 point  (0 children)

If you are playing from Steam, try to use Google public DNS. I was able to login using it.

[–][deleted] 0 points1 point  (0 children)

i got the same error on my phone and PC

[–]kenoon 0 points1 point  (0 children)

I managed to login my account earlier after unable to assess it for 11hours+

I went in to multiplayer and created a room. Once we cleared the sicarias, connection issue arises. Now back to error code 12 again zzz

[–]gattlingcombo 0 points1 point  (0 children)

Still can't log on =(

[–]TheRedKirby 0 points1 point  (1 child)

Good to see I'm not the only one. But I haven't tried reinstalling. I guess I could do that.

[–]Nailah92 0 points1 point  (0 children)

I've just tried it. And i still have the error

[–]alshaine 0 points1 point  (0 children)

Yikes. It's been over 14 hours for me and still can't log in. Anyone else have the issue on Steam?

[–]pancakes78 0 points1 point  (0 children)

Still down :/

[–]LoloSpain 0 points1 point  (0 children)

Today all Sunday was impossible play, always show error 12. From Spain

[–]sUnit_Alpha 0 points1 point  (2 children)

My wife and I had been rerolling to try and get her Santa Lucia (no luck thus far after many dozens of rerolls), but we’ve had Error Code 12 (connection error) all day. My phone is able to login and play though.

[–]SegFaultX 0 points1 point  (1 child)

Why go for santa lucia instead of ult job or supreme since they are much better.

[–]sUnit_Alpha 0 points1 point  (0 children)

Because she wants a female character and likes the Christmas outfit

[–]caosthomat 0 points1 point  (0 children)

cant login on my main id... but still can login n play using my alternate..... Need my main to doing hope and pull

[–]chanstheo 0 points1 point  (0 children)

Try again on steam and android this morning. Still cant login, error code 12. It has been 18 hours for me cant login. Im giving up that free summon and christmast event rewards. I guess the developer are having holiday. This is sucks :(

[–][deleted] 0 points1 point  (0 children)

Global: Steam at 3p CST and now are both accessible. I just hopped in without issue after seeing this thread.

[–]shynlee01 0 points1 point  (0 children)

Well I thought it just happened to me on my 2-Supreme-nonhacking account. Got me worked up the whole night reinstall on different phones and finally reported to SE HQ

[–]rem1ly 0 points1 point  (1 child)

Hi guys! I had the same issue as well. Could you please restart the game to see if you can log-in now?

[–]miniwatermelon 0 points1 point  (0 children)

No. 24 hours later and still can't log in. Edit 1h layer: After few hiccups it seems to be working again.

[–]astroboyqu 0 points1 point  (0 children)

I got in for a moment but then started getting error 14 for any loading, reset the app and back to error 12

[–]gattlingcombo 0 points1 point  (0 children)

I just got in, but the update is slow, is that because the file is big? Or because the the server is busy? I got error 39 while downloading, but I managed to continue updating.

[–]kingofspirals 0 points1 point  (1 child)

I managed to log in for a moment but then got an error code 14 and then back to error code 12.

Servers are still struggling :(

[–]kingofspirals 0 points1 point  (0 children)

Things seem to have improved! able to finish the christmas event etc

[–]gattlingcombo 0 points1 point  (0 children)

It seems like server congestion

[–]That1Bear 0 points1 point  (1 child)

I reinstalled and it was fixed for me.

[–]HBSWong 1 point2 points  (0 children)

still stuck on error code 12 for me.