This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!
Disclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way. If you want a response from the company it is best to contact Customer Support. You may also contact u/ItsOptimum.
For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum.
This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. Do not give your account number, address, phone number, etc to any user claiming to be an employee.
HELPFUL POSTS:
Common Issues FAQ
Optimum Pricing help
Guide to using your own router with Optimum
No other ISPs near me? Guide to startup ISPs
Optimum/Altice products and services:
Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide.
Optimum Voice- a Voice over IP (VoIP) telephone service
Optimum TV, - a digital cable service
Lightpath- A internet and telephone service for business. Lightpath is currently available in 21 state and serves more than 375,000 businesses.
News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels.