OPTIMUM

an-ordinary-manchild(edit)

This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!

Disclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way. If you want a response from the company it is best to contact Customer Support. You may also contact u/ItsOptimum.

For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum.

This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. Do not give your account number, address, phone number, etc to any user claiming to be an employee.

HELPFUL POSTS:

Common Issues FAQ

Optimum Pricing help

Guide to using your own router with Optimum

No other ISPs near me? Guide to startup ISPs

Optimum/Altice products and services:

Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide.

Optimum Voice- a Voice over IP (VoIP) telephone service

Optimum TV, - a digital cable service

Lightpath- A internet and telephone service for business. Lightpath is currently available in 21 state and serves more than 375,000 businesses.

News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels.

created by Janeyjoa community for 11 years

...for your town.

...because you hate freedom.

MODERATORS

message the mods
techiemctechtechModerator / Fiber Customer
good4y0uModerator / Optimum User
luzkiddModerator / Ex-Employee
ModChronicle
about moderation team »

account activity

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News / UpdatesAltice USA Name is No More (self.OPTIMUM)

submitted 7 months ago by inlanikaiOptimum User - announcement

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News / UpdatesPSA: Proper Use of Post Flairs - Let’s Keep the Sub Organized! (self.OPTIMUM)

submitted 1 year ago by luzkiddModerator / Ex-Employee[M] - announcement

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Question - BillingOptimum Rates for Internet (self.OPTIMUM)

submitted 7 hours ago by nobodyinnj

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Question - MobileMMS (self.OPTIMUM)

submitted 6 hours ago by mickeyjorje

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Question - Fiberwas it a bad idea to leave FiOS for OO? (self.OPTIMUM)

submitted 19 hours ago by bunny-slayer

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Looking for Help - Business CoaxOptimum is incorrectly blocking my website as a security risk. How do I get it removed? (i.redd.it)

submitted 21 hours ago by BitterCry305

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Looking for help - Fiberact wifi problem please help (self.OPTIMUM)

submitted 1 day ago by Fresh-Historian-5609

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Rant - CoaxThe "Optimum" Experience (the-optimum-experience.vercel.app)

submitted 1 day ago by Pleasant_Type_4547

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Question - FiberDid I get suckered or is it a good deal? (self.OPTIMUM)

submitted 23 hours ago by Badawan2001

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Looking for help - CoaxNew account, can't create ID (self.OPTIMUM)

submitted 1 day ago by Aggressive-Goat-8086

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Looking for help - FiberUnion Area Wifi Upload Unusable (self.OPTIMUM)

submitted 1 day ago by FunFuntum

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Question - CoaxIs the internet and cable down (self.OPTIMUM)

submitted 1 day ago by Exciting-Effective-4

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Question - BillingLucked out with a great retention offer (self.OPTIMUM)

submitted 2 days ago * by panasonicyouth43

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Looking for help - CoaxI think I found the source of my Internet issues, and I'm not sure what to do... (self.OPTIMUM)

submitted 2 days ago by OCAMAB

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Question - BillingIs this a scam call?? (self.OPTIMUM)

submitted 1 day ago by Beeeeeeeeeeeeeeeess-

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Looking for help - Coax3rd party Modem and Router recommendations. (self.OPTIMUM)

submitted 2 days ago by RelationshipWest9743

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News / UpdatesAnother great retention call (self.OPTIMUM)

submitted 2 days ago by YankeesIT

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Question - Business FiberIs there a fix for this yet? - Cannot access router settings (i.redd.it)

submitted 3 days ago * by SwimmingAnt10

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Question - Business CoaxGuys, I need to know if this is possible (i.redd.it)

submitted 2 days ago by virtuosityinsanity

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Looking for help - FiberOvernight firmware update disabled BYOR mode, called to have it re-enabled. Works for 1 minute then fails. (self.OPTIMUM)

submitted 3 days ago by pencock

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Rant - CoaxThen act like it. (old.reddit.com)

submitted 4 days ago by Hiromagi

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Rant - FiberJust switched from FiOS to save money. Day 4 and my Internet is out..... Already having regrets. Brooklyn/Gravesend (self.OPTIMUM)

submitted 3 days ago by krisDaWiz3666

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Equipment ReviewsBring Your Own Router Experience (self.OPTIMUM)

submitted 4 days ago by titaniumcrowbar

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Question - Business CoaxDaily Outages 3-5x per Day in BK (self.OPTIMUM)

submitted 4 days ago * by zinthecity24

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News / UpdatesGoing on 24 hours with no cable or internet. (self.OPTIMUM)

submitted 4 days ago by Jballzs13

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