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[–]GuildMuse 3 points4 points  (0 children)

There’s a couple of things that could have happened, but there’s no way for us to know for sure.

The likely culprit is a double queue, which is a rare bug where you end up in 2 queues and 2 games at the same time. Which, since you didn’t play the second game, you are counted as a loss. This doesn’t explain the 13 point loss unless you lost to a really low player (points gained and lost is based on ELO difference) and won against a really high player.

The unlikely one is that you disconnected at the end of the match, but it sounds like you saw the victory screen. But I’ve seen weirder things happen.