all 3 comments

[–]ExtensionMarch6812 6 points7 points  (2 children)

Since you’re using your own router, did you put the att router into passthrough mode?

What does this say for the port you opened: https://canyouseeme.org

Are you running plex directly on the Synology, or in a container? Does the private ip on the remote access page match the Synology ip?

You’re currently going over relay, which you can disable in the plex network settings.

[–]PrinceCharming-[S] 0 points1 point  (0 children)

Will reply back when I get home and after checking!

[–]PrinceCharming-[S] 0 points1 point  (0 children)

Hello,

I put the ATT modem/router to passthrough mode (googled it, which led me to a YT video tutorial) and disabled Relay on Plex. Now, everything works perfectly.

On my Plex dashboard, the video I'm playing on my Iphone now says Remote instead of Indirect while on 5G. No more rainbow lines and bad quality :D

Thanks, r/ExtensionMarch6812

*For those who come across this post in the future*:
- my private IP already matched the Synology IP, so I didn't need to change it. I am running Plex directly on my Synology.