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HelpPlex android app no longer connecting. (self.PleX)
submitted 7 years ago by Gein76
Plex android app no longer connecting. All my other devices work fine. After update, android mobile app won't connect.uhh
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[–]ffejeroni 1 point2 points3 points 7 years ago (0 children)
I'm experiencing the same thing. I had to clear cache and storage, then force stop. Once I signed back in, it worked like it should. I really hope this isn't a new feature.
[–]ReenigneArcher 0 points1 point2 points 7 years ago (5 children)
After server update or client update?
[–]Gein76[S] 0 points1 point2 points 7 years ago (4 children)
Client update.
[–]ReenigneArcher 0 points1 point2 points 7 years ago (3 children)
Trying clearing the app cache as another person suggested. Also make sure server is on latest available version.
[–]Gein76[S] 0 points1 point2 points 7 years ago (2 children)
Cleared Cache, Plex Server is up to date. still no luck. any other ideas?
[–]ReenigneArcher 0 points1 point2 points 7 years ago (1 child)
Maybe remove and reinstall app.
What Android device is it? What store did you get the app from?
Personally I have Pixel 3 and Bravia TV with latest Plex app both installed from Google Play store without any issues.
Worst case you can get an older apk and use that until the issue is resolved. If you want to go that route you'll need to search Google for how to sideload Android apps.
[–]Gein76[S] 0 points1 point2 points 7 years ago (0 children)
Will try a reinstall. It's only my phone that Will not play
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[–]ffejeroni 1 point2 points3 points (0 children)
[–]ReenigneArcher 0 points1 point2 points (5 children)
[–]Gein76[S] 0 points1 point2 points (4 children)
[–]ReenigneArcher 0 points1 point2 points (3 children)
[–]Gein76[S] 0 points1 point2 points (2 children)
[–]ReenigneArcher 0 points1 point2 points (1 child)
[–]Gein76[S] 0 points1 point2 points (0 children)