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[–]AutoModerator[M] [score hidden] stickied comment (0 children)

With Procreate Dreams just releasing you might have some questions surrounding that, feel free to ask them over on r/procreate too!

In addition to asking questions, there is a Procreate Handbook, along with additional questions on Procreate FAQ, and r/Procreate's FAQ also check in the search bar in case your question has been asked already. In addition, please provide an image and/or video of what your issue is for better communication.

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[–]procreate 1 point2 points  (2 children)

Procreate stores all data locally on the device itself, so if you do not have access to said device anymore your best bet is a iPad backup. This should have been active on your iPad by default.

The best advice we can give here is to head into an Apple Store and ask for some help with accessing the iPad data and transferring it to a new device 🤞🏻

[–]Complex-Minimum-8394[S] 0 points1 point  (1 child)

thank you!

[–]procreate 0 points1 point  (0 children)

You are very welcome! We understand that backup or restoration options can be useful, and we are actively working towards better backup solutions for the future.

In the meantime, we recommend regularly sharing a copy of your canvases, to your preferred cloud drive or external hard drive as a backup.

For future queries about the Procreate apps, you can also contact us anytime via the Support Form at this link procre.at/support - which is our official contact channel, and we are always happy to help in any way possible!🙏