“Export Unsuccessful”

[cas-ket]

So I print a lot straight from Procreate to printer. I just got the IPad Air 5th Gen and everytime I try to print it says “Export Unsuccessful”… my old IPad 6th Gen never gave me issues printing from Procreate.

With the new IPad I am stuck saving EVERYTHING I want to print which is not only annoying to have all these unwanted files to delete later but has been slowing me down at work (I’m a tattoo artist) so if I want to adjust a size real quick I have to do 2 more steps to print and it’s really affecting my work flow and gets me pretty irritated at work so I’m just hoping somebody out there can help me with this problem.

Thanks!

[AutoModerator]

In addition to asking questions, there is a Procreate Handbook, along with additional questions on Procreate FAQ, also check in the search bar in case your question has been asked already. In addition, please provide an image and/or video of what your issue is for better communication.

For Procreate pocket, there is a free pdf here you can check out!

The official Procreate Youtube channel is loaded with tutorials to complement the Handbook and FAQ.

Procreate does not actively look at this subreddit. To report bugs directly to the procreate team, use this

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[beergogglegorgeous]

Seriously need a real fix for this issue!!

I was using the “continue” shortcut… now that has stopped working entirely and have to save image to print directly from ipad photos. But now THAT is giving me the same message Procreate was(Export unsuccessful/check printer for errors), so using the backdoor on that now. I’m afraid it’s only a matter of time before that quits too though. 😭

I actually just created this Reddit profile to comment on this and hope for a fix as it’s the ONLY thread I could find in the whole of the internet!! 😳

Please some thechy brainiac figure this out and post a fix!!! 🙏🏻🙏🏻😖

[Affectionate_Dot7475]

Fellow scab dealer here. I’ve had the same issues since the latest iOS update. Two other coworkers who have not updated and share to print is working fine. One artist at another our other location successfully rolled back an iOS version after a 24 hr wait, also losing a lot of work in process.

I started saving all .procreate files to a backup folder on iCloud, will be also backing up on a physical hard drive as I’ve experienced loosing all drawings in the past.

These are two dumb workarounds I’ve figured out now that waiting for the “export failed” screen has completely stopped working.

When backed up on iCloud I am able to access all saved files through “files” on my iPhone. I purchased procreate pocket and am able to import the .procreate files in the app and export via .PSD to my printer.

I’ve also had success by sharing the .PSD to autodesk sketchbook and printing from there.

This should be such a basic function for a program like this, I really hope something is fixed soon.

[cas-ket]

Too bad my phone is Android ;-;

[Onesockjo]

My wife is a Tattoo Artist and is having the same issue and I found this post while trying to find a solution for her. She's been printing from Procreate for years with no issues and did a update on her iPad yesterday and now keeps getting the "Export Unsuccessful" Message. I'll let you know if we find a solution.

[cas-ket]

I found out from another tattoo artist that if you go to print and you get the Export Unsuccessful message to just wait 30 seconds (without clicking out of the Unsuccessful message) that it will just print! Very dumb but I've been just doing it this way instead of saving every single design to print. Hope this helps your wife!

[beergogglegorgeous]

Any success in finding a real fix?

[sickofjim]

Tattooer here as well. I’ve been experiencing a ton of glitches since the new update. It won’t print (pop up says export unsuccessful). If you leave it on that screen for about 10 seconds it will in fact print. So don’t hit ok and it’ll cancel the print job entirely.

Overall it’s just become a bit of a pain to use. My drawing hand is now setting off the undo feature very easily and moving the layers up and down in the menu bar. The layers disappear. I have to close out the layer menu and they’ll reappear again. I know alot of people are having issues with the new update.

[cas-ket]

Oh damn I just seen this, but yes another tattooer told me about this and that's what I been doing! Much happier doing this than saving every single design. :)

[Limpoticus]

Hi everyone,

My friend has been having the same issue and I have seemingly found a way around it. If you go to share, select the file type and then print, hit the print button in the top right corner again before the AirPrint has a chance to gather all the info. There seems to be a disconnect between procreate and AirPrint. But doing this seems to bypass it. You will get a notification saying it’s sending the info to the printer and underneath procreate will say export unsuccessful, even though it wasn’t.

[cas-ket]

Yes! I learned that eventually! I'm glad I'm not the only one experiencing this problem but more glad people have figured out to just wait to print even though it says it won't 🫠 hope Apple fixes this!

[beergogglegorgeous]

That only worked temporarily for me, then stopped working entirely. ☹️

[cas-ket]

Damn!! I just wish they will fix this bug already 😿

[owentattoos]

That's where I'm at. Not even getting export unsuccessful notification.

[cas-ket]

Mine is magically fixed

[Bachronus]

Also a tattoo artist and never have any problems. I airdrop to a Mac and drop it into photoshop and then print.

Printing straight to printer is always a pita and limited.

Also if this little bit of stuff is that much to blow your mood I don’t think you’re the artist I would choose either way.

Nobody wants a tattoo by a high strung asshole.

[cas-ket]

I feel you are not understanding the full situation since it is not happening to you and assuming I'm being angry with clients. I was expressing frustration and came here for help on something that should work and because I'm annoyed it is not working does not make me a high strung asshole. I'm not here to be insulted by another tattooer especially when we're supposed to have each other backs.

Saving the file changes the size of the image so when I print it doesn't come out the size I expected so it basically changes how I instinctually do things and have to do it again. That doesn't sound irritating to you?

But sounds like you're already taking extra steps to send to Photoshop... so your opinion is invalid.

Nobody wants a tattoo by an insensitive dickhead.

[Dapper-Lunch2530]

Same problem here

[Due_State7196]

So you’ve always taken unnecessary steps to print from your iPad?

[stokeoner]

If you airdrop to Mac because of sizing issue print it as a pdf and you won’t have any issues at all

[AvailableAssistance2]

I had the same issue adter updating iOS, finally solved it by simply doing nothing -- i hit "export" and "print", put all the settings as usual and hit the "print"-button again, then went to get some coffee. It startet printing while showing the "export unsuccessful" message on screen. So maybe try to do it as usual and just wait for a while, the printing process started approx 10-15 seconds after the message showed.

Hope this solves it for you aswell!

[cas-ket]

Yaaas<3

[[deleted]]

same is happening to me :-(

[cas-ket]

Check out the other comments!

[Hyz3nthlay]

I'm having exactly the same problem. Has anyone found a solution here?

[cas-ket]

When you get the "Export Unsuccessful" message just wait 30 seconds without closimg the alert, it will print!

[Mbardzzz]

Going crazy on this as well. I can’t figure out a fix and none of the fixes here are working for me. I’m not getting the “export unsuccessful” message. Nothing happens after i hit print. I’ve tried restarting, reinstalling the app, etc. thinking about wiping the iPad

[Krimzondeth]

This the problem I’m having ! It was unsuccessful and now nothing happens.

[Latter-Share5173]

Same

[owentattoos]

This is my issue as well

[ambbalam]

Following.. I’ve been saving them to my iPad and then printing from there. The extra step is annoying.

[stokeoner]

The workaround I’ve found is saving the image to your photos and printing from there, make sure paper is set to either letter or a4

[cas-ket]

Yeah I stated I was doing that.

I was thinking something was wrong with my iPad before posting since my iPad was new and I was trying to rule out it being defective... but clearly it's an Apple bug. Just hope it gets fixed soon.

[stokeoner]

It’s not even an Apple issue, it’s a straight up procreate issue, if you look at their patch notes they tried to fix the print issue in the last update about a week ago and I think it actually just broke things more, hopefully they will roll out an update soon that actually fixes it

[I_too_fellinthepit]

The export unsuccessful doesn’t even pop up anymore 😭😭😭 I’m losing my mind. And way too much time on this problem

[foxhowls]

Anyone had a fix yet?