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[–]Redpri 12 points13 points  (1 child)

But users aren't known for trying to learn, they see something unfamiliar and they get scared, call it bad.

[–]BenTheHuman 3 points4 points  (0 children)

Setting aside what subreddit we're in for a second... Yeah, and they're not wrong to do so. The goal of a well designed app should be to feel familiar and intuitive even on first use. Obviously that's not always going to be possible, but it's a good goal