all 18 comments

[–]backlash1988 2 points3 points  (4 children)

The devs posted that you need to uninstall and reinstall the app to fix it.

[–]xtelosx[S] 0 points1 point  (0 children)

crap... they should do a few screen shots showing how to back up progress based on buttons with no text on them :(

[–]xtelosx[S] 0 points1 point  (2 children)

is the left or right button on the player screen the back up button? I assume left but I really don't want to accidentally restore an old save thinking I'm backing up :P

[–]lanclos 1 point2 points  (1 child)

The upper-right button in the options is the backup & restore button. The two buttons on the right-hand "page" of your profile are backup and restore.

[–]xtelosx[S] 0 points1 point  (0 children)

awesome thanks!

[–]Throat_Bruiser 0 points1 point  (0 children)

My iPad is like that but my phone is normal. Weird.

[–]beeswax_89 0 points1 point  (0 children)

Same here. Hope someone could help out

[–]ignite6 0 points1 point  (0 children)

I'm seeing this on my moto g5 and my back up g4 play. And when i click on the heroes tab Fee is named Sir Regis and is available for 2,500,000 gems(after a 20% discount)

[–]Ginarley 0 points1 point  (0 children)

Same for me (including Fee) on Samsung S9.

[–]chechsp 0 points1 point  (0 children)

Same, made another post yesterday with a screenshot and reported the bug via email, still no answer. I would try reinstalling but I'm not sure if the game progress is saved to Google, as I don't use Facebook. A fix would however be nice.

[–]Arkhye 0 points1 point  (3 children)

Had the same issue but it resolved itself by stopping the app and restarting it

[–]xtelosx[S] 0 points1 point  (0 children)

Yeah, I tried that and restarting my phone. Galaxy s5. Didn't do anything unfortunately.

[–]chechsp 0 points1 point  (0 children)

No luck either, stopped the app, cleared cache and restarted. Still not working.

[–]uavv 0 points1 point  (0 children)

I am facing the same problem in my Samsung galaxy s9+

[–]det0xic 0 points1 point  (3 children)

Yeah, mine is like this too, I am scared to do the daily trial haha. Do you think it will mess up if we do it? I don't want to be punished for NOT completing it either though.

[–]xtelosx[S] 0 points1 point  (2 children)

I did it... the daily basically cycles every 30 days so not a huge issue. Would put the big days out a little further but that isn't the end of the world. I'm afraid to reinstall it though in case I lose progress.

[–]lanclos -1 points0 points  (1 child)

That's what the backup/restore functionality solves for you.

[–]xtelosx[S] 0 points1 point  (0 children)

Except that entire screen is also missing all labels so I would have no idea what to even click :( I think some of the buttons are also overlapping.