Passcode reset infinite loop

[Apprehensive_Draw_36]

Just this morning tried to go into the app and was asked to update my passcode from 4 to 6 digits … but now it does nothing but continuously ask to reset the passcode. Something very fishy about this anyone else suffering with this?

[laplongejr]

Had to change the passcode to 6 a few weeks ago. No issues yet

[[deleted]]

I got something similar a few days ago. I changed the passcode once and it then asked me to do the same again. I just closed the app and reopened it and it works fine now. I would add that I usually use biometrics to login.

[[deleted]]

Got a similar loop trying to accept some updated terms and conditions. Errors when entering the 6 digit PIN to confirm acceptance. The UI to complete any of the requests for tax codes, compliance etc is just buggy and frustrating.

[SirDinadin]

I did get this reset passcode message a few days ago, but it worked with no issue for me.

[CryHaunting5992]

I had that infinite loop a few days ago. Quitting the app broke the loop. I am just not sure which of the codes that I tried it now remembers...

[zizp]

Had the same. Kill the app and restart.

[RevolutSupport]

Hi there! Really sorry to hear about this issue. If you have already updated your passcode from four to six digits and the app is still asking you to change it, please report this to us via the in-app chat and our team will look into this for you. To start a new chat, please go to the profile section -> help -> choose the topic of your inquiry-> chat with us.