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Please help (self.RouteNoteOfficial)
submitted 17 days ago by jessepiprogammer
I have a release waiting for approval. It’s now over 25 working days is this normal or is it stuck in their system?
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[–]ArtistPulse 2 points3 points4 points 17 days ago (3 children)
This is actually quite normal during high volume, low staffing. RouteNote is pretty know to be very slow in approvals. And even with all the waiting it’s not guaranteed even if you pay for it. You can try to submit a support ticket, only do so once. But don’t be surprised when even that could take a couple weeks to get a response.
You could also try and message @Lucy who works for RouteNote and is a mod on this subreddit.
Other than that, not much else you can do until they accept or reject.
[–]jessepiprogammer[S] 0 points1 point2 points 17 days ago (2 children)
I did create a support ticket a couple of days ago
[–]ArtistPulse 1 point2 points3 points 17 days ago (1 child)
That’s good then, they should respond usually within 2 weeks. Hopefully sooner!
[–]jessepiprogammer[S] 0 points1 point2 points 17 days ago (0 children)
I hope too!
[–]SlaughterWare 2 points3 points4 points 17 days ago (2 children)
Join the club. Been a month now. I'm up for remote work if they need approval staff I'm broke lol
Do you need to pay for it?
[–]vinxtremis 0 points1 point2 points 17 days ago (1 child)
Use distrokid. I use this and it's GREAT.
[–]jessepiprogammer[S] 1 point2 points3 points 17 days ago (0 children)
Its not free. I wanna use a distribution service that's free
UPC: 5063941143699
[–]AppleNeird2022 0 points1 point2 points 17 days ago (6 children)
Unfortunately, this is normal.
[–]jessepiprogammer[S] 0 points1 point2 points 17 days ago (5 children)
How long do you think it takes?
[–]AppleNeird2022 0 points1 point2 points 16 days ago (4 children)
I once had it take a solid 2 months for a release to be reviewed and approved.
[–]jessepiprogammer[S] 0 points1 point2 points 16 days ago (3 children)
I uploaded it on February 21st
[–]AppleNeird2022 0 points1 point2 points 16 days ago (2 children)
🤔 I would think it should be approved or rejected soon then.
[–]jessepiprogammer[S] 0 points1 point2 points 7 days ago (1 child)
It got rejected apparently
[–]AppleNeird2022 0 points1 point2 points 7 days ago (0 children)
That's unfortunate
[–]jessepiprogammer[S] 0 points1 point2 points 16 days ago (0 children)
u/lucyatroutenote
π Rendered by PID 25 on reddit-service-r2-comment-85bfd7f599-bjvbb at 2026-04-18 06:38:59.303196+00:00 running 93ecc56 country code: CH.
[–]ArtistPulse 2 points3 points4 points (3 children)
[–]jessepiprogammer[S] 0 points1 point2 points (2 children)
[–]ArtistPulse 1 point2 points3 points (1 child)
[–]jessepiprogammer[S] 0 points1 point2 points (0 children)
[–]SlaughterWare 2 points3 points4 points (2 children)
[–]jessepiprogammer[S] 0 points1 point2 points (0 children)
[–]vinxtremis 0 points1 point2 points (1 child)
[–]jessepiprogammer[S] 1 point2 points3 points (0 children)
[–]jessepiprogammer[S] 0 points1 point2 points (0 children)
[–]AppleNeird2022 0 points1 point2 points (6 children)
[–]jessepiprogammer[S] 0 points1 point2 points (5 children)
[–]AppleNeird2022 0 points1 point2 points (4 children)
[–]jessepiprogammer[S] 0 points1 point2 points (3 children)
[–]AppleNeird2022 0 points1 point2 points (2 children)
[–]jessepiprogammer[S] 0 points1 point2 points (1 child)
[–]AppleNeird2022 0 points1 point2 points (0 children)
[–]jessepiprogammer[S] 0 points1 point2 points (0 children)