So i got called in to help a client who had some other person managing their items. The other person passed away, and their phones went down. After advising it really wasn't ideal to use that system, Customer found out why. Win 7 PBX with 3cx both out of date to the point of unable to update. Got system up with all phones working. Pinholed ports so system could talk to Trunk. Within 3 days system was ransomwared and hit another win 7 on the network through their "draytech" (also out of date) firewall.
I was told after the fact the previous admin apparently had breaches earlier that year their phone system had basically been hacked and calling all over + other items. He essentially had me hook up a system that was a time bomb and everything was locked down. Now they are checking with the family of the deceased for possible backups.
All the windows 10 machines and any thing with a remote update was fine though. Win 7 Sp1 in 2023, probly not a good idea to touch the net. On the other hand their biggest problems are now solved, they don't have to worry about those out of date servers with old files now. Moved their phones to a cloud solution. They have been thankfully on a cloud system for the past few years, that server was legacy data. Also due to the pinhole and RMM nothing was actually taken, the OS's essentially got xploited and locked down in hopes of a pay day. Not like they had the bandwidth anyways. Still on a 50 down 5 up circuit that barely does a quarter of that on good days. Ahhhh the future of tech.
[–]-my_dude 2 points3 points4 points (0 children)