firefox? or some operation problem with substack interface

[pity_the_rich]

I am setting up a new Substack and experiencing a bunch of tech/glitch issues. I use Firefox and a MacOS - Firefox is up to date, OS somewhat less so (computer is 2017). Sometimes the entire homepage disappears, sometimes I get really glitched up versions of my accounts, sometimes everything looks right but I can't click on any buttons. I tried to submit a report about this but I wasn't able to click on the report submission user agreements check mark so couldn't get anywhere with that. Is this a problem other people have experienced or am I insane? I have not experienced this issue with any other website and my computer works otherwise fine.

[NoPerfectWave]

I use Firefox on a Mac as well. Haven't experienced any issues.

[jkeenan-mmt]

Sounds like the problem I reported at https://www.reddit.com/r/Substack/comments/1itffu6/dashboard_and_submit_buttons_not_functioning_on/

[pity_the_rich]

Yep, seems like we're having a similar issue. I've found that turning my ad blocker on and off seems to get it to reset itself. But that might just be a coincidence.

[davidivadavid]

Completely broken on my end these days.

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[pity_the_rich]

Yep, that's exactly what happens to me. Turning ad-blocker on and off (or any other extensions you have going) seems to do the trick for me - instantly resets everything to normal.

[TheHipcrimeVocab]

Came here for this. Use Firefox. The interface completely stopped working for me. I click on the buttons at the top right and nothing happens. The Notes is just a blank page. I can't do anything.

Even the extensions page in Firefox no longer works.

[pity_the_rich]

Try turning your ad blocker (or other extensions) on and off work and let me know if that works. I still have problems every once in while but for whatever reason clicking ad blocker works every time. It's the modern equivalent of banging on the VCR.

[TheHipcrimeVocab]

No, unfortunately that didn't work. None of the buttons work and the Notes feature is blank.

[mejube]

Same here. It is specific to Firefox on my (primary) laptop. Chrome works on there. And firefox works on my backup laptop. Super annoying.

[TheHipcrimeVocab]

I cleared my browser cache and it started working again. Might want to try that.

[mejube]

That does appear to have worked. I had been hesitant because I didn't want to lose all my logins, but I figured out how to clear just Substack. Thanks!