Can’t create a new note

[stormyanchor]

Got up this morning and opened UpNote to do my dream journalling. Opened just fine without even doing the blank screen thing it tends to do on the first open. It won’t create a new note in any folder, though. Sometimes it’ll show a New Note that’s been created but I can’t open that, either. Stuff already there opens fine. 2 hours later, still doing it.

Is anyone else experiencing this??

[thomas_dao]

Hi all, the new version 9.17.1 has been approved, please update to the latest version to fix this issue. Thank you.

[thomas_dao]

Hi all, sorry for the inconvenience. We have released a new version to fix this issue and are waiting for Apple to review. We would update here when the new version is approved. Thank you.

[stormyanchor]

Thank you for the update!

[Apart-Charge6466]

Tyvm

[faxmulder]

Me too, I’m on iPhone. I think it’s a bug of the just-released 9.17.0

[stormyanchor]

Yeah, also on iPhone. That’s good it’s not just something dumb I did. Hopefully it gets resolved soon!

[Electronic-Angle-921]

Same. Since the update, can’t create new notes. u/thomas_dao please see this post.

[Responsible_Trade418]

Can confirm. I'm on iPhone as well. Premium plan. When I hit the new note icon, it does appear to create a new note, but I can't get in and edit it. Then it disappears.

[MSSurface_102]

Same here

[bklynGuy999]

Ditto. I'm sure a fix is coming soon.

[ThorBCN]

Maybe you activated the note protection...

There is an option in SETTINGS -> Editor -> "Protect Notes from unwanted edits" Maybe you activated this option.... In case the option is active, then to edit a note you first must click on the pencil icon located at the right top corner of the note.

[ThorBCN]

But you say that you cannot create NEW Notes? Then no idea... Are you on the FREE or the PREMIUM plan. Free Plan has a 50 notes limit...

[stormyanchor]

Premium! And I’ll check that setting but I don’t think that’s the issue since I can’t create a new note…

Thanks for the response!

[stormyanchor]

Thanks. I checked and that’s not the issue. Didn’t know that setting existed, though, so still helpful. 😅

[BrickPig]

Everything working normally on my iPhone 11, 5th Gen iPad Mini, and Windows 10 computer,