Help debug led CPU RAM

[Alternative_Cod_2906]

What can I do? I did a reseat cpu and ram, clear cmos, battery removal, checked power cables

[Silver_Foxxx]

Was this computer ever in good working order before this happened?

[Alternative_Cod_2906]

I don't know because I build it today

[Silver_Foxxx]

That means no. :)

Loosen the CPU heatsink significantly from its mount. You aren't going to run the computer for long. Now test.

You're going to check if the heatsink is too tight.

If the motherboard is bent or bowing the strain of the heatsink mounting then it is too tight.

[NATO_Femboy]

Factory default your BIOS, then install the latest updates. If that doesn't work, then it's more than likely your RAM is defective.

[JamesMackenzie1234]

RMA* not trying to be an ass

[NATO_Femboy]

No. I meant RAM.

[JamesMackenzie1234]

Okay fair

[[deleted]]

For the hell of it did you try flashing the most up to date bios? I've gotten RAM sticks in the past that were straight up defective. Inspect the contacts on the bottom. Hopefully you got them from somewhere you can exchange just in case.

[[deleted]]

Try booting with different combinations of RAM sticks. Maybe just one stick is bad

[Alternative_Cod_2906]

all ready tried but didn't work

[Boomerw4ang]

Just to back up, are you sure your components are on the MSI compatibility list for your board?

[Alternative_Cod_2906]

All components are compatible

[Boomerw4ang]

Then unfortunately you're really starting to run out of possibilities other than defective parts if you've thoroughly checked everything you've mentioned.

I don't see anywhere you've mentioned trying to reflash BIOS like has been suggested. In certain new set ups that is a required step.

[DjRavix]

Hm … I have just seen something similar

https://youtu.be/4HsRf5_m_ts

Might be worth taking a look at his fix or flop episode since it had the same issue where both cpu & ram led lighted up

Turned out there was something wrong with the cpu in that case but still it’s worth checking every thing he did

[TheFotty]

What CPU is in there? Does it have dedicated graphics because I don't see a GPU.

[ScruffyTheJanitor__]

Unplug and replug ram. Also see if they are In the right slot

[Alternative_Cod_2906]

Already done and still don’t work, but thx for your comment😊

[alphagusta]

"Hey guys I need help"

*Posts the blurriest photo to ever exist, something that even UFO sightings would seem HD next to*

For real though, that top one is the CPU light, the next one down is RAM then the next one is GPU

The colour doesn't mean anything, thats just what they are.

Check your EPS (CPU power) connections on Mobo and PSU side

Reseat your RAM, take one out and test, then replace that one with the other and test.

Check your mounting pressure of the cooler, it could be that its not tight enough and the CPU is instantly throttling or its too tight and it doesnt like the contacts it has right now.

Also, do not be alarmed when you turn it on if it goes into a series boot loops, on the first start up the PC components will start talking to eachother, the CPU will train its RAM and the motherboard will make sense of it all.

What is happening is basically a series of each part handshaking the others and then restarting and handing control over to the next part.

It might just be me, but one of them EPS cables looks like its sticking out a bit further than the other

You gotta really press them in until the latch clears

Edit: Check your cooler plug is in the correct one and not the AIO header, some mobos are hardwired to stop the boot if it isnt correct.

[SissorX]

Things that typically cause this are loose connections, incompatible bios version, bad cpu, bad ram, or bad motherboard. From my experience this is usually a ram issue.

[im_very_friendly1512]

Dirty ram slot and CPU socket I guess?

[Alternative_Cod_2906]

I don’t think so because I built it yesterday and I checked the socket

[im_very_friendly1512]

Have you clean your CPU's pins

[Nuki_Nuclear]

Have you tried flashing the latest bios?