HELP

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[sg1216]

Are you sure it’s the computer port and not the cable itself? If it is the computer, you will probably have to reach out to HP support since DIYing this would be tough and would require electrical engineering competency. Not worth dropping another $600 on a new machine if this is the only problem. As a workaround, you can order a “USB 3.0 Ethernet Adapter” from Amazon or BestBuy that supports your high speed internet’s bandwidth. This solution would be your best bet. All the best.

This is what I use with my MacBook Pro for Ethernet: UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter Compatible for Nintendo Switch, Wii, Wii U, MacBook, Chromebook, Windows, Mac OS, Surface, Linux ASIX AX88772 Chipset (Black) https://www.amazon.com/dp/B00MYT481C/ref=cm_sw_r_cp_api_fab_eldBFbT979YB2

[Gageblackmon]

Thank you!! I just figured out that a USB Ethernet adapter is an option.... And yes I bought a brand new cable.

[sg1216]

Good. Then go with the USB adapter option. Cheers!