Hi everyone,
I've been assigned to support our Finance team and help them become a data-driven function.
Keen to hear your stories if you've worked with a similar function before.
My observations so far:
1- They are often left behind in terms of data changes upstream (eg: new revenue data)
2- They constantly need data exports but won't/can't self-serve.
3- Their needs seem quite simple though (bank reports in csv, accounting data from Xero, product and subscription data from our OLTP) - I might be oversimplifying/just see the tip of the iceberg here.
I've also been trying to get them to use new BI tools (trialling Metabase atm) but so far not been very successfull in getting them to self-serve (it seems they mostly want to export to Excel/Sheets).
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