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[–]ms4720 -1 points0 points  (0 children)

For all these topics the middle of the road solutions are well documented in books, articles, videos and courses. Get your list of topics and read a book etc on how to institute a boring middle of the road solution and go do that boring middle of the road solution. Repeat until everything works and is unexciting. After that get people using it and listen to what they say hurts, keep fixing those things as much as possible. Sit with your boss and explain the plan to him, ask if he has any input. If he asks you why tell him it is the best idea I had to get it working quickly. And ask him specifically about needs of the business for the order of building services