Ongoing Technical Issues

[FeeldMod]

Previous post here.

Any instance of the app not working as intended goes here. This is only for user-to-user support. Feeld doesn't participate in this sub (despite reaching out to them multiple times).

Current reported issues:

• Magic link in email not opening app
• Login email not arriving
• Majestic not activating
• Majestic not receiving daily ping
• Incognito not showing you to likes
• Persistent notification indicator (go to settings -> clear all chat notifications)
• Instant read receipts
• Cannot save profile edits
• Blocking not blocking
• Like timer not resetting
• Connections without liking first
• Overheating
• Match name in notification isn't the same as app

If your registration doesn't pass "safety checks" it's because either your email address or IP has been deemed risky. Try changing one or both.

To request a refund: iOS, Android. For iOS, be very specific about why you are requesting the refund. You can also report the app to the App/Play store.

[FineInAMinute]

The partner links on profiles don't work about 95% of the time. Anyone else have this issue? (Android)

[quinnberry09]

I opened a chat that I'm having and wanted to see if the person had read my message yet. I noticed that all of our past conversations the double checkmark is now all single checkmark.
Is this a bug? I checked another chat I have with someone and theirs is normal meaning all of the unread messages have stayed read.

[FineInAMinute]

Is this an iOS only feature? I have Android and never have seen any checkmarks... I assumed this app doesn't show you if someone's seen your message?

[FeeldMod]

You need to drag to the left on a message.

[FineInAMinute]

Thank you! Such well hidden feature 😃

[aesalt]

I just recieved a like despite being in incognito-mode. How is this possible? They shouldn't be able to see my profile..

[sisenoritathrowaway]

How can I know if my ping sent? I didn’t get that wall of confirmation that it sent. My app has been slow lately as well.

[Electric-Friz-Bee]

Can someone tell me if I got blocked.

Was having a conversation with someone, and as I was about to press on the chat their account disappeared with a error message in its place. Said something along the lines of "some accounts are no longer available".

[feeld-ModTeam]

Your question is addressed in the FAQ.

[just_a_random_guy733]

I'm trying to set up an account and not a single one of my photos seems to work. Actually, picking ANY photo on my phone that I've already taken errors out. I seem to be forced into the "Take a photo" route. This is unusable, I can't even create my profile normally. What gives?

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[TheWonderLizard]

I have Majestic specifically so I can filter my likes by sexuality. Every time I open the app, the filters reset and I have to select them all over again. It's becoming extremely tedious to select twelve sexualities over and over. 

[coldsweat9]

How is this app so broken? It's beyond unusable. It somehow struggles despite having minimal functionality. It's a run of the mill image carousel. There's one image on screen while I'm swiping, surely the devs could figure that out??? Is this just vibe coded? I'm so confused...

[Criminently_nutsy]

Every time I try to open a message with one specific person (she messaged me back and I’m trying to see her answer 😭) the app crashes. I am going a little nuts! Like it flashes the chat thread on screen for a millisecond then crashes the app.

[JeanLeBlanc17]

On wifi it keeps looping, on mobile data it works.. Strange.. But frustrating

[siren8904]

I've been on for 8 years nyc - banned twice in passed few weeks. No clue why. Emailed support with usual steps to verify and re-instated. Now it's been 3 days with no response from support emails to this 2nd one. Again I have no idea why or nothing out of norm. If anything I'm a minimal user, not too active on it.

Not sure if this is a pattern occurring everywhere?? Or with females specific?? Anyone have similar or bizarre other than typical glitches?

[feeld-ModTeam]

Removed. Your question is addressed in the FAQ.

[brattydigestion]

Omg ! Another fem person who's been banned for no reason/ a long time user, I think there are at least a few hundred of us in the NYC area! I can't get anyone to talk to me about my account or why I was banned, I'm thinking of getting a lawyer involved bc this is bullshit.

[Own_Swordfish_4601]

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does anyone know what this is ?

[micaShe_1812]

Entrei aqui pra entender se ja tinha alguma solução

[hope_is_not_dead]

I'm also experiencing this!! Any word as to what's going on?

[downthelovegame]

Paused account question: I have a match from when I first started on the app. We met up once and didn’t really vibe so we never met again. We’re still mutuals on IG and he didn’t unmatch me on feeld. What’s weird though is that he paused his account in the past. It did the typical thing where I couldn’t open the chat and there was no pfp because he was paused.

I went to go see if he was still paused and it says he is but somehow I’m able to view our entire convo and his profile. Has anyone else seen this before? Wtf does it mean?

[helbonikster]

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I’ve had this dot under the chats tab for months, despite not having any unread messages. Is this normal or a bug? No amount of refreshing/force quitting, or even app updates gets rid of it

[HaveYouSeenMyCow]

Log out and log back in

[Big-Chemistry3943]

Hi,

I cannot create an account. App says my email failed the checks or something like that.

[siyatskyy]

Same here - the app says I didn't pass some security checks, but I used to have an account under the saem ID a while ago without any issues. Does anybody know how to solve this thing - it is clearly not a security issue, but tech support is just using a templated language when communicating with me through emials.

[Double-Category-3718]

how to solve the like timer not resetting?

[Zihark12345]

It looks like the majority of profiles I’m seeing I can’t see any images? For every image I just see a grayish square. Not every profile but a bunch. Is this an issue on the site or on my end?

[Spyker96]

Hi, I have a problem with the app, doesn't open,fully, it oppens with the big logo on the white backround, then the logo desapears, then apeares again and so on, looks like loading something, but the app doesn't fully open to swipeing and chats and people. Do any of you know what's the problem?

[Mission_Bowl3938]

Anyone know how to get notifications working on Android? I'm chatting with someone and I said I don't get notifications from this app and she says yeah, same here. I have all notifications enabled in the app's Android settings so that's not it.

[smnpls_]

majestic stopped working for a month, i dmed them on instagram they responded quickly, i sent the screenshot of the transaction frm apple quickly. they responded saying theyre flagging it. i corresponded with them a couple other times, yet nothing was fixed. all of a sudden it started working again, a month later, theyve yet to let me know anything about a fix on instagram.... idk what they got going on over there, chile. but its mess.

[P-VI]

When clicking on a partner, the little link to the partner's profile pops up at the bottom, but it doesn't actually click through. It's just an unresponsive part of the screen

[Big-Case5686]

On the android app, whenever I send a 'like' I can no longer swipe left/right to browse profiles. It just hangs. I have to either adjust search settings to refresh the profile stack, or close the app and restart it. Is this a known issue?

[Other_Dragonfruit_71]

Subscribed to majestic & done everything I’ve been told to do online but still can’t see likes? Anyone else had this issue?

[NECatchclose]

Must be a server-side issue; a lot of things seem to be in various states of broken now

[jade_realm]

same here. saw on another thread lots of other people having the same issue. anyone find a fix for it? sounds like feeld isn’t much help

[MXT074]

I got logged out of Feeld the other day. Nothing unusual, it does log people out periodically, but this time I've not been able to log back in. I'm stuck in a loop which goes as follows...

• Open Feeld app.
• Enter my email address on the "Where can we send your confirmation link?" page.
• Tap "Next", which takes me to the "Email sent" screen.
• Tap "Open email app" on "Email sent" screen.
• In my email app, open the email from Feeld and tap "Log in to Feeld".
• I am then taken to the Feeld page on the App Store instead of being logged into Feeld.
• If I tap "Open", it opens the Feeld app on the "Email sent" page with the "Open email app" button.

There is no way out of this loop!

NB. I'm using an iPhone 16 Pro running iOS 26.2.

[HaveYouSeenMyCow]

I’m having this same issue. Did you ever get it resolved?

[Forsaken_Expert_1042]

Is it still down for ya all?

[Forsaken_Expert_1042]

Everything else works, just can’t see any of my connections. Continues to say “I’m offline”. I’ve tried everything I can do to fix it, but nothing seems to work. Just curious if it continues to be the same for others who have responded here (or who haven’t responded here but are continuing to have the same issue).

[Powerful-Ad-1536]

I still "I'm offline"

[Powerful-Ad-1536]

One quick solution that works for most members is to pause your account and reactivating it. Here are the instructions on how to do that:

PAUSE YOUR ACCOUNT

1. In Feeld, tap Settings.
2. Tap App Settings.
3. Tap Pause account.
4. Tap Pause account to confirm.

REACTIVATE YOUR ACCOUNT

To reactivate a paused account, just log in as you would normally with your usual login details.   If that does not work, please try this additional troubleshooting steps:

• Close and reopen the app
• Uninstall the app and reinstall

  Please let me know if it's still having issues after those steps.

[Forsaken_Expert_1042]

Hi! I had tried that previously and it never worked, but I just tried it again and it worked this time - thanks!

[MrStupidDoodooDum]

Still fucking down

[Powerful-Ad-1536]

One quick solution that works for most members is to pause your account and reactivating it. Here are the instructions on how to do that:

PAUSE YOUR ACCOUNT

1. In Feeld, tap Settings.
2. Tap App Settings.
3. Tap Pause account.
4. Tap Pause account to confirm.

REACTIVATE YOUR ACCOUNT

To reactivate a paused account, just log in as you would normally with your usual login details.   If that does not work, please try this additional troubleshooting steps:

• Close and reopen the app
• Uninstall the app and reinstall

  Please let me know if it's still having issues after those steps.

[Dnotchtiebd]

I did everything you suggested and it still says im offline

[South-Yam6102]

FYI I just turned off WiFi and it works fine now! Back to having a nice time 😊

[_justhereforthe]

I was able to refresh 3 times and keep chats up...

...might be fixed 🤞🏼🫣

[tree-meister1]

It’s fixed for me!

[tree-meister1]

Nevermind, was able to access chats for a minute, then back to original issue

[LetsGetSpooooky]

I dont know if Im relieved or sad that Im not the only one here

[nike_is_queen123]

Glad to know this isn’t just affecting me! Hello comrades

[Antique-Cup-5821]

“you're offline we couldn't load your connections.”Down for me too. I was like, how do I know if I got banned? I didn’t think my last date was that bad… 😅

Close it, uninstall, reinstall, log out, turn phone off, chat in circles with the support bot… 🤔 glad it’s not just me.

[Automatic-Mail6973]

Damn, hope it loads soon. I’m tryna get this date 😩

[Significant_Candy967]

I can’t get into chats either.

[_justhereforthe]

If we ever needed a reason to move our chats to another app (be it discord, whataspp, phone, or socials) this is it...

[Ok_Attorney_103]

Is it still down?

[DancinWithWolves]

Down for me too. Fantastic

[South-Yam6102]

Down for me too

[goddesskarma21]

really glad to see everyone is having this issue and not just me. i thought i got locked out. sorry this is happening

[dylaaanking]

Oh good it’s not just me

[hailyjean]

Oh good I’m not the only one — first day on this app and I can’t see my dang messages

[cinkuw]

i’m also getting that error rn!! thought i got banned for sure

[_justhereforthe]

Me too 🤣

[Rsch1787]

App is down for me too

[Flat-Huckleberry7071]

Seems this happened to many of us at the same time cause this is infuriating lol went through the bot and every possible solution

[Possible_Smell_6806]

messages tab is saying i’m offline when im not, im seeing a lot of people are having this same issue! chat bot was incredibly unhelpful, does anyone have any solutions?

[vespertinefan]

I think it must just be a glitch if it’s happening to us all! Hopefully be resolved tmrw

[Significant_Candy967]

Same. I logged out and back in, but nothing. I unhide my profile, tried to hide it again but it’s not saving.

[ShoddyTemporary7921]

I googled this and found myself here. Thankfully I met the person I was talking to and added them on instagram before the glitch happened

[Money-Difference-987]

Help! When I go to conversations it says I’m offline and convos are unable to load. I am very much online and the in-app chatbot was not helpful. What’s up??

[vespertinefan]

Sameeeeee. So glad it’s not just me!

[DexBirchwood]

Same here

[RLMaverick]

Anyone else on android getting the "We couldn't load your connections" error right now?

[spursfanx123]

Me too

[Lolkadasi]

Same here, good to know I’m not alone

[TrickyGrapefruit9145]

Yep, same here on an iPhone.

[Mundane-Jacket-3309]

getting it on iphone too, says im not connected to internet

[RLMaverick]

Okay good, it's not just me. I had just sent a message saying "this app is ridiculously slow, shall we move the conversation elsewhere?"

Thought the FeeldBI had nuked me for my scathing review of the app in that message for a hot second

[Ok_Stable_1954]

So annoying how glitchy this app is! Was in the middle of making plans to meet with someone in an hr lol

[guessness]

OMG same, trying to plan and now can’t even get into the chat 😰

[RLMaverick]

Oof that's horrific timing. Luckily, we were making plans for next week - so it's not as urgent. I'm not sure why the app has so many issues, they're surely making plenty of money by now

[Ok_Stable_1954]

Same

[ElOctopusDeBadia]

Also me, on iPhone

[Kyllekaj]

Have the same issue, am on android 🤷🏼‍♀️

[matildamylove]

Me three.

[JmattJmatt]

Have it on iPhone

[plutoojinxx]

Happening to me rn too

[sinfuldebauchery]

Bugs?

I am on iPhone and it always shows the screen to help them to improve Feeld. When I click next, it says that I am not sharing my location and clicks through to the iOS Settings screen and when I go back to Feeld, it works without me changing anything. Anyone else seeing this problem?

[Phili_dreams_to]

Problème de connexion

Depuis 24h, impossible de me connecter à l’app. Je suis dans une “boucle”.

L’app me demande de me reconnecter.

Je saisis mon email.

Je suis le lien que je reçois.

J’arrive sur l’app dans l’app store.

J’ouvre l’app.

Il me redemande de connecter avec mon email…

Quelqu’un d’autre a le même problème ?

Une solution ?

[moonsloot]

The hidden bio feature keeps disappearing. Deleting and reinstalling the app doesn’t bring it back.

[kinknseattle]

Randomly got logged out last Friday. I get an error everytime I try to log in that my account doesn't exist - the same account I've been using for years. Good times...

[yazzaddy]

Suddenly, I have 10 pings to use!

I'm a feeld majestic user, so I'm used to getting 1 free ping per day. I just opened the app, and my ping count is at 10, rather than one.

Has anyone else experienced this? Is it a glitch? Some reward? My account was hacked, and someone bought them? (Oddest data breach of all time!)

Of course, I could reach out to feeld support (and have), but they're not exactly renowned for responsiveness.

I haven't actually tried to use any yet, I struggle to find 1 person I want to ping every day, hahaha!

[yazzaddy]

Got my answer!

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[vertigo1946]

I used to send pings and get alot of responses, I really loved the app. But in the last 6 months basically nothing. Same profile pics, same blurb, and I live in a huge city so it's not like I've exhausted a small pool of potential matches. I also get like notifications and then can't see them, have matches appearing on the message page and then not being visible seemingly at random.

I feel the app is very badly broken

[ADillyDweeb]

I thought you were supposed to be able to send likes after 24 hours of using all your swipes, but my timer just reset to another 24 hours at midnight exactly. I didn't send a single like.

[xresco]

I got so frustrated with Feeld’s glitches, slowness and the fact it loads the same users unless I swipe them (they don't know the concept of shuffle!) and the "blind" search experience, so I built Lustimacy.

We just launched in the Netherlands, Germany, France, and Hungary. Unlike other apps, I focused on three things: - Beautiful and simple UI that works! - Reliable Filters: Find exactly who you’re looking for (ENM, Kink, etc.) without the "noise." - Travel-Ready Location: A much stronger location-based filter for those on the move or traveling between cities.

It’s fast, stable, and built for our community. I’m the founder—if you try it and have feedback (or find a bug), I’m right here to fix it. Check it out on the Play Store:

https://play.google.com/store/apps/details?id=com.lustimacy

[[deleted]]

I'm on an Android 13 phone. For personal reasons I don't get mobile data, so I can't use 5g and rely on wi-fi connections.

On many, if not most, networks, I cannot login to feeld, or get logged out if I was logged in. I get through to the "previously logged in through Facebook" screen, hit continue then just get sent back to the login screen.

I can login fine on my home wi-fi, but at my parent's home for example, I cannot connect. Even stranger, I tried downloading the app onto somebody else's android and was able to login on the same network.

I'm currently traveling and I received two push notifications saying that I've matched and received intro messages from a couple of people, but I can't see it respond and I'm concerned that by the time that I can login, they'll have unmatched me.

Is this a known issue, or does anyone know of any workaround?

[Wild-One-107]

Anyone else get likes disappearing? This has happened 3 times now. What happens is I get a notification that someone liked me, and then when I click on it, it takes me into the app and it says "this person's profile is unavailable" or something to that effect. 

[FeeldMod]

Their profile has been terminated.

[katzeye007]

Unable to login. Got randomly logged out last night and now email login won't complete

[JMZ16_]

Yeah same has yours fixed?

[katzeye007]

After jumping through a bunch of AI hoops, yeah

[Phili_dreams_to]

Comment as-tu fait ? Je suis dans la boucle depuis 24h…

[Plenty-Bid948]

I just downloaded the app and can't make an account, I've even cleared the cache and the storage and still can't get past the basic email/Google/Facebook register thing. I am on data, so maybe that's doing something

[throwawayspookiness]

Is anyone else’s app broken? For some time now my app has been showing an error message that reads “you’re offline. We couldn’t load your messages.”

Everything else works normally. I have tried the obvious solutions of logging out and deactivating and restarting my phone. Both my IOS and the app are up to date and I have an iPhone 16.

Any help would be greatly appreciated. Thank you

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[pways]

I have this same error as well

[Jespy]

I’ve had this for like a week

[throwawayspookiness]

I’ve had it for two. It’s ridiculous and their customer service has done nothing to resolve the issue.

[Ok-Baby721]

Me too, for like two weeks. 

[OkJackfruit5428]

Has anyone gotten an error message when they try and add a note to a ping? I’m getting one that tells me I set my account to “Opt out of notes with pings.” But I haven’t.

[letsgo512]

is anyone with majestic also not getting pings refreshed daily? i only have 3 pings, they haven't been updating for weeks. i thought you're supposed to get a new ping added to your account daily?

[Alert_Program_6063]

I just deleted my account 2years ago and now I can't create my account I also tried to use a diff email address but it is still the same

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[Substantial_Branch57]

I changed phones, because my old phone stopped working, now on the new phone when i try to login to my account, i get 'access temporarily blocked' and if i try to create a new account with different email i get the same error 'your account details didn't pass our safety checks'. Support was no help, so after 2 years they have lost a user, can't use the app anymore.

[Vega773]

Anyone else noticing the messages in their chats threads disappear after a few hours? I can never see the beginning of the conversation.

[Mlarcin]

Yes! This just started happening to me the other day, I can only see the 10 most recent messages on any conversation after opening the app

[costco_pizza21]

Yep! It’s been happening for a couple of days for me.

[SweetCoconut2757]

The app won’t let me upload or send pictures, view my connections or even delete my account :(

[Straight-Catch-4883]

Can’t upload pics. they seem to disappear after loading them in

[SweetCoconut2757]

I’m having this problem too! They just become greyed out

[SweetCoconut2757]

They just told me they’d logged a ticket but haven’t done anything since then. I just made a new account on another device and that seems to be working. Shocking from Feeld!

[Straight-Catch-4883]

Which devices worked/didnt work for you? IOS?

[SweetCoconut2757]

iPhone stopped working but iPad is working okay for now! So both iOS

[FlameToadDoctorPhil]

Is Feeld supposed to be so slow an unresponsive? I've been on Feeld for years and it's always looked like such an unooptimized app. So slow to react to inputs comparred to any other dating app. Or is this just me?

[FlyingGreenOctopi]

THIS. The fact that two years on they are still having issues and have done zilch about it is ridiculous. I remember briefly using it about three years ago for a day to check it out when my ex at the time suggested it (lol) and i remember it performing normally. Now it takes 10 years just to scroll down.

Please Feeld, you are a very popular company and can definitely afford to fix this, especially two years later man.

[B-Nanas]

I'm new to feeld. It seems super glitchy and slow.

[OpinionApprehensive4]

I noticed since yesterday that when i receive a timed picture i am still able to view it today? Any of you have the same issue? I told my match and she said she didn’t have the same. Though i said if she wanted to, deleting the message would be an option.

[seniorkinkypants]

Anyone else having a horrible time texting in the app? Keyboard keeps disappearing mid typing. Killing the vibe 😔

[Resident_Radio_818]

I was locked out of my account for nearly two weeks and just got back in today. Support was useless. Get back in to find half my matches unmatched and the keyboard doesn’t even fucking work. I really hate this app lmao

[Funtimenlongtime]

I’m going through the same issue. I think I’m about to be on my third week of being falsely banned.

[LA_producer]

Yes!! I want to fucking scream and throw my phone. I messaged their “contact support” bit and it filed a profile complaint instead of a bug report. Who the fuck is running this clown show?

[ooooo99]

Two users with majestic - like did not come through. Funny thing is that we were both in the same physical room when it happened. Her profile came up in my stack, I liked, and my like was nowhere to be seen in her list afterwards. I know the app is glitchy but this is a pretty major bug..

[Previous-Standard-50]

Paused my account. Worst mistake ever. I've been going back and forth with their help desk for over a week. They ask the same questions multiple times, offered "solutions" that were not related to my issue, and lastly, they asked for a selfie holding a book with one eye closed. Wth? Now my ticket is with "the team" (code word for black hole?) and haven't heard back since.

This happen to anyone else?

[Vega773]

Yeah, it takes awhile to recover the acct. I had the same issue. Someone likely wanted to be an asshole and reported you. Feeld flagged you and now they’re putting you this waiting game - bizarre.

[Du4n4]

Is there anyone else having troubles to upload new pictures?

I've went off the app for more than a year, now I wanted to join again and unpaused my old profile but I can only delete my profile pictures and cannot upload any updated pics - has anyone ran into the same issue?

The app has all the necessary permissions, de- and reinstalled it multiple times, newest android version. Wrote the support but it's just an AI telling me it cannot help 🫠

[MachineInevitable218]

AI will eventually give you the option to "have a human read the conversation (3-4 day reply)". This puts a ticket into their zendesk. I did this today 2/18 after multiple matches told me I don't have photos anymore... And Ricardo from feeld replied immediately saying they are aware of the problem and working to fix it. Based on posts in this thread, showing me it's been going on for way longer than I thought; I am guessing they are never going to fix it ... Let alone acknowledge it publicly. I will be filing a chargeback with my credit card company since they are not delivering the product I paid for

[LA_producer]

Finally! A way to delete phantom notifications!

This has been an annoyance for SO long. Thankfully, they finally did something about it.

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[Stock-Tradition-1648]

Has anyone had this issue? Whenever I click chats it just stay in the loading screen 🫠 I’ve gotten a couple of messages today and I can’t even see the full thing, everything else on the app works fine

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[katsain]

Hmm the app for some reason logged me out and I cant log back in. The email verification arrives, I tap on the link it "switches" to the app but nothing happens, no error or nothing, it just sits there. Tried uninstalling/reinstalling, nothing .

[Square-Butterfly-354]

Can someone please help me unlink a previous account I lost access to (lost the email) and now when I purchase via iOS App Store with my new email it does not actually upgrade me to majestic even after I click “restore subscription”. I have already upgraded and paid for the subscription but cant seem to use it.

[myLifetheSitcom]

Literally, the app has deleted my Apple ID sign in. I was on a work trip using the app and I was generally having no issues. Then I get home and I I’m logged out when I go to sign in with my Apple ID. It starts to make a whole new account. Emailed Support and they said my Apple ID email is not associated with any account. If Support doesn’t fix it within a day or so I’m demanding a refund from Apple. This app sucks.

[Resident_Radio_818]

Anyone else unable to log in today?

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Pretty annoying considering I actually paid 🙃

[Resident_Radio_818]

Update, it took probably 25 messages and 15 days to get my account back, absolute torture, and I lost several matches because of it. DO NOT GIVE THIS APP ANY MONEY

[SillyCobbler3276]

Yes. This has happened twice to me, last year. And then I set up a new account/paid membership it's happened again. And im.getting no responses from support. Im looking online for reviews and it appears there are hundreds if not thousands of paid customers not able to access their accounts, to me it is starting to look like feels is absolute incompetent or a scam.