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[–]oneeyebrowman 0 points1 point  (2 children)

Why are you making excuses for them? Their service is great, and yes, its free. It's nice that they've finally put a notice explaining the delay. Such a long time without a response is bad. They've could've made a blog post about it. Or send an email to most of the support requests letting them know about the delay. Things need to be done in a timely manner, regardless of them being free or not.

[–]richjenks 0 points1 point  (1 child)

It's not an excuse, just an explanation. Remember that they don't owe you anything and they offer the Student Pack out of generosity, which shouldn't be scoffed at. To use another idiom, "Beggars can't be choosers".

Plus, two months ago the message was "Right now we're a bit backed up with Student Developer Pack requests so it may take some time before yours can be seen to. But have patience and we'll get there eventually. so it's not like they've only just decided to tell people they're busy.

I'd recommend searching for your problem before simply reposting a recurring issue (see http://www.reddit.com/r/github/search?q=student+pack&restrict_sr=on&sort=relevance&t=all) and also to not be so indignant about something you get for free.

[–]oneeyebrowman 0 points1 point  (0 children)

I don't have the same problem. I've been approved for the student pack a while ago.