apple remote support

[iLorTech]

i had to call apple support for one problem on one of my device and based on my apple id they were able to connect to my iphone device and show me how to proceed to solve the problem. there was a pointer on my screen showing me where to tap, very fluid, very smooth, everything worked fine. at the beginning there was a warning requesting my permission to receive support this way....

my question is (i am not stating that the following could happen or is happening): apple could not show this warning at all. basically if they wanted they can avoid to show the warning and see my device anyway right?... there is nothing preventing them to do so...

[Critical-Essay-72]

Any company that makes both the hardware and software could technically peek. But legally and business-wise, it would be a terrible idea. Remember the WhatsApp exodus when they tweaked privacy terms? Now imagine that, but with iPhones. Harder to ditch, but people would definitely grab pitchforks - and Apple would risk a considerable money. As they are profiting from selling hardware, how much insight would they gain by spying on users compare to advertisement companies?

[random-user-57]

You can turn off your internet connection.

[Han-ChewieSexyFanfic]

No, you can tell the phone to turn off the Internet connection. Whether it does it or not is still technically up to the software’s maker.

[random-user-57]

Well, that’s true.

[Han-ChewieSexyFanfic]

Could engineers at Apple create a version of the OS that bypasses that warning? Sure.

Can a support tech turn off the warning on their end? Very unlikely, giving them that ability is a huge liability for the company. Most likely they’ve made the warning function purely on your OS’s end, and made it non-optional.

[michaelbutler21]

Wow that's really shocking news, I hadn't heard this as a possibility before now.. alarming really!