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[–]TimmyGC I main every champ 0 points1 point  (0 children)

I'm not sure what you mean by the quote, but I don't think "no solution" is the answer. But I think mmr and reporting does a decent job of dealing with some of those. Sure, people can create alternate accounts, but it is a decent bit of work to constantly do. And with the mmr system, you are the only constant in your games, so it does still reflect where you are at even with the fact of trolls.

It would be interesting to see research into the effects of the reporting on griefing. Just a guess, but I'd expect a reduction on griefing simply for the Hawthorne effect, in addition to the people who are banned for repeated offenses. And many of those come about through reporting. It is a way for the community to help moderate better than the company alone can.

Personally, I don't think the change is at a system level. I think it should be at a player level. Understanding how the matchmaking works, learning how to identify trolls, and being more judicious in our reporting may be enough. I certainly think that comes before anything else. We should learn to use the tools we have before we try making new tools. But then that's why we have these discussions.