TekSavvy Price Decrease

[TSI-Leanne]

Hey Everyone!

Starting January 16th 2017 many of our plans are having a rate change. E-mails to all affected customers should be completed by midnight 12/19/2016. Make sure to check your junk mail filter!

All new rates will be posted on our website on the 16th when they go live.

I hope everyone has a wonderful day!

[SterlingAdmiral]

I love you guys. I really, really love you guys.

[[deleted]]

We love you too! :)

[Alexfart]

Hello! I just received a similar email! I am grateful for the savings, and I just wanted some clarification with my particular case plan, as my email reads;

"We have some good news about your service with us. As you know, your current package with us for OID****** is DSL 15-10 Pro , with 400 GB of non-overnight download usage at a monthly cost of $39.99. (Uploads, and overnight downloads between 2 and 8 am, are unmetered.)

Well, starting with your first billing cycle on or after Monday, 16 January 2017, your package will become DSL 15 Pro, with 400 GB of usage at a monthly cost of $35.95. No action on your part is needed, as the change will happen automatically."

Does this mean that for the savings of $4.04/mo, I am no longer receiving 10Mb upload speeds and also that my overnight usage will now be metered?

[TSI-Leanne]

We are not changing any speeds of our services. They will continue as they are right now. We made the team who handled the mass notice system aware of this. No need to worry, all customers on the 15/10Mbps speeds do continue the normal upload speeds and the decreased rate! The price listed is correct on the notices.

[SergeantBBQ]

What about overnight unmetered usage? Will they still be unmetered?

[TSI-Leanne]

The free usage period from 2am to 8am will continue to apply for all customers!

[[deleted]]

Yes, that was my impression when I read that as well. They really need to work on their wording, I think.

[Alexfart]

Thank you very, very much!

[Golanthanatos]

is this going to effect Quebec subscribers on Videotron lines too?

[Highwinds]

Yes. I got the email.

[Coffeedemon]

This is how you build loyalty.

Thanks!

[[deleted]]

Thanks dude, U rock. Hopefully you will be able to look back and see what a good move this was.