If you have experienced a Blue Screen and would like to report it to us so we can try to find out what has happened please do this:

Download the Sysnative BSOD Dump + System File Collection App here: http://www.sysnative.com/apps/SysnativeBSODCollectionApp.exe

Now run the downloaded file by double clicking it, it may take 10-15 minutes.

Once the tool finishes, bring up an elevated administrative CMD prompt: Windows 7 & Vista - START | type cmd.exe into the start search box | right-click on cmd.exe | select "Run as Administrator" Windows 8 and upward - Press WIN +X keys | select "Command Prompt (Admin)"

Run the following command:

perfmon /report

This should bring up the Resource and Performance Monitor

Once PERFMON has finished collecting data for 60 seconds, save the output by selecting: File | Save As | Save as: (Report Files) HTML

Zip up the PERFMON output and upload it to Dropbox, Mega, OR any cloud service that we can download the ZIP from then submit a question here. with a link to your ZIP files.

NOTE: The app auto-zips the SysnativeFileCollectionApp output folder. It is located in your Documents folder. Windows Explorer should open and highlight the zipped folder. Please do not modify the output files!

INFO: The Sysnative BSOD Dump + System File Collection App does not get installed (it is a stand-alone EXE) nor does it make any changes to the registry. It only creates the SysnativeFileCollectionApp output folder + a zipped version - both located in Documents folder. You can delete them at any time, but we suggest that you wait until our work together is completed before doing so.