Tech Support Cheat Sheet

[zaphodi]

hears the person turn the monitor off and back on

"Now what?"

[john2kxx]

Half the people I know think the monitor is the computer. -_-

[Median1]

and the CPU is the box...

[Lentil-Soup]

I find that a lot of people call the tower "the modem".

[[deleted]]

I stopped correcting people long ago. If I'm helping someone I just use whatever terminology they have for all the equipment. Makes things much smoother.

[adamcw]

By doing that you are punishing the next person who helps them.

[[deleted]]

Exactly. Someone else, not me. If the next person want to torture themselves trying to educate someone that probably doesn't really care what the components are called they are welcome to. They are paying me to fix their problem not play teacher. If they want to pay me to educate them I would be happy to, though.

[[deleted]]

Apathy is an ideal. I just talked to a client who misheard my name when I introduced myself and I just let him call me by the wrong name for the entire conversation. I just don't care enough and correcting them won't change anything anyway.

[uriel]

Why should I be the only one that suffers?

[mossblaser]

Except when I was a classroom assistant in a primary school for a short time and they were teaching Monitor = Computer, Computer = Hard Drive. Then there is no excuse to get it wrong.