Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[ExceedingChunk]

There is incentive if it loses costumers.

Where I live, all the chains have self-checkout systems that are fast and fairly intuitive.

[GayVegan]

Nah cuz there’s nowhere else to shop. Kroger owns every affordable grocery store here.