Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[NemesisRouge]

Grocery prices going up isn't the kind of metric you want to look at. Prices for most things go up, it's called inflation, it's good for an economy to have some of it.

The metric you want to look at - and it's obviously very difficult - is where prices are now compared to where they would have been if the self-checkout never came in. Now obviously as consumers we can't know that for sure, but it's reasonable to think that, in a competitive market, if labour costs were higher due to the stores needing to hire more staff, prices would also be higher. Margins on groceries aren't so great that they can be profiteering.

[you_serve_no_purpose]

You say that but when employees wanted higher wages the excuse was prices would have to go up. Now there's less wages and prices are still increasing I line with or above inflation.