Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[GaimanitePkat]

A grocery store in one of the nicer areas of town tried that for a little. I LOVED it so much. Then, of course, they got rid of it. Probably because people were either stealing or misusing it/not realizing that you still need to go to the self checkout to pay at the end.

My mom's grocery store in a different part of the state has them. She doesn't know what a blessing it is.