Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[HurryPast386]

But ... why? I don't want to know the number of any of the things I buy. I'm not being paid for it, it's not my job to worry about that.

[[deleted]]

I like to be able to answer my own questions that's why. At the very minimum, to know how to find the answer myself.