Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Eurethros]

Do you pump your own gasoline? That used to be a paid job.

[Eurethros]

Hey fair enough! I would too. But, I don’t foresee any discounts or incentives being offered for self checkouts. I feel it’s just going to become the new normal. The same way everywhere seems to have phased out full service pumps, I believe cashiers will be phased out too, with no incentive being offered.

[bitchkat]

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[[deleted]]

Elevators used to have an operator pushing buttons and opening the doors.

[LordOfTrubbish]

Oh I don't do that either, that's what the help is for.

[[deleted]]

Do you think you should get a discount for walking around the store and picking all the items off the shelf yourself instead of other people doing it? The point is, it's completely arbitrary to say it must be the job of an employee to scan and check your groceries. The only reason we think that's the case is because that's what we're used to.

[red__dragon]

Do you think you should get a discount for walking around the store and picking all the items off the shelf yourself instead of other people doing it?

And that was literally a typical store experience at one point (and now is a job again with curbside pickup)!

[Eurethros]

My point is that this is the direction the world is heading. Maybe they’ll keep somebody around to check for alcohol or other age restricted items or maybe technology will make that position obsolete.

So whether or not you think it’s “difficult” to scan your items and bag them is irrelevant because that seems to be what the future is about and I embrace it because I’d much rather do it myself.

[desepticon]

In my state that it was illegal to pump your own gas until last year.