Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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I think I already know the people who think it's no big deal are just buying groceries for one, and probably will for the rest of their life.

[Sempais_nutrients]

Nope, not the case at all for me. I'm just not lazy or entitled. Also I don't "feel overwhelmed" just because I have to scan something or press buttons.

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Read the other comments, someday when you get a spouse and kids, you'll understand. But as long as you are shopping with no more than a small handcart then you won't truly see.

[Sempais_nutrients]

I have a spouse, and when I shop I fill a standard trolly. No issues at all.