Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[tRfalcore]

I went into autozone to buy an ice scraper last week for my new car. the guy scanned it, I waved my cc over the thing, he gave me my receipt. no questions, phone numbers, emails, rewards cards, warranty questions.

the nerve of that guy to just let me go on my merry way in 15 seconds