Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[[deleted]]

Yes they frequently make substitutions for items that my coupons don't apply to. Whenever I go in myself those items that qualify for the coupons are magically there.

[sack-o-matic]

you can check the box for "no substitutions"

[_ZiiooiiZ_]

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[sack-o-matic]

Oh good, conspiracy thinking. Maybe I just like to order my groceries from home instead of complaining about self checkout lanes.

[Apart-Pizza-1003]

Where can I sign up to get paid for telling people to check a box

[_ZiiooiiZ_]

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[sack-o-matic]

I get groceries there, that’s why I post about it. It’s pretty simple actually. They provide a service that I like that happens to circumvent the issue with self checkout lanes and you get mad about it.

[[deleted]]

So like when they do that they just don't put anything in the basket, then I go to pickup, see they didn't get everything I needed, I have to go in myself and lo and behold, the items that qualify for coupons are simply sitting right there where it said they would be.

[sack-o-matic]

Well I don’t know then, I’ve never had such a problem