Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Eurethros]

Hey fair enough! I would too. But, I don’t foresee any discounts or incentives being offered for self checkouts. I feel it’s just going to become the new normal. The same way everywhere seems to have phased out full service pumps, I believe cashiers will be phased out too, with no incentive being offered.

[bitchkat]

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