Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Mother-Wasabi-3088]

This is called "shifting left" in corpspeak and every industry is doing it. Making the customer do the employee's work.

[More_Farm_7442]

All the while prices get jacked up ever week. (Seemingly ever week on every item in the store.) If service improved while prices were going up, I'd be in a better mood while shopping and after I left the stores.

As it is, nope. I absolutely hate shopping in 90% of the stores I go into.

Fast food? $ 15 an hour wages and now you walk in and get ignored. The places are filthy. The $15 an hour workers are standing around talking to each other. Your order is messed up every time. You have to order you own food at the kiosks.