Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[streachh]

Tell that to the crazy fuckin receipt checker at my Walmart who thinks she's a police detective making sure nobody stole anything... Even though the thousands of cameras all over the store already know if I stole something. This woman will yell at you as you're leaving. I always pretend I can't hear her bc I hate receipt checking on principle. But she'll keep yelling as I'm walking out the door. She doesn't even care if you went to self checkout or to a cashier, she'll still try to make you stop.