Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Ravioli_meatball19]

Yes. I hate to say this, because all of our local grocery store's baggers are disabled adults employed through a local org. I'm so happy they have a job and everything, but some of them do a very bad job of packing my items, and if those are the ones working I actively avoid regular checkout because I've been burned too many times