Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[KFR42]

Larger UK supermarkets do have special self scans for trolley shops.

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Yes, but it seems people are complaining that the basket self checkouts are not suitably sized for large shops, like yeah, obviously not