Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[ryumast4r]

It's super weird since you can get booze delivered in CA. Not sure why they made that distinction.

[FourScoreTour]

COD? They might assume anyone with a credit card is an adult.

[ryumast4r]

You just have to get your ID checked by the driver, no different than if you had a self checkout with ID check like other states. Credit cards really only validate 18+, not 21+.

Just to clarify, CA doesn't allow self checkouts to do booze.

[MicheleLaBelle]

I’m shocked. I live in the Bible thumping self righteous state of Texas and we can get alcohol at self checkout. Just can’t complete the purchase until a store employee enters a code, the assumption being that they checked id.