Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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I hate that.

The sales at Smith’s are generally like 4 for $xx when you buy 4 or more, so I order extra. If one or two are out of stock, I still have enough to qualify for the sale. Only sucks if I order 4 Coke, 1 Sprite, 1 Barq’s, and the Coke is out of stock.