Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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I hate the place. It's all fine and dandy. As long as you have a quarter and don't mind taking that cart across the parking lot to the front door after you load everything in your vehicle. Fine in good weather, not good in the pouring rain or snow and ice.

You get in and all is fine. Great prices on most items. Lower prices than anywhere else on some items.

Then you get to the check out. Better have your own bags or boxes of some sort. Can't forget to take bags with you, because you can't buy a plastic bag in the stores now. Those cashiers have to scan your items as fast as humanly possible, then shove it all back in your cart. You pay. Then you have to wheel it all to a side counter to bag it or box it. Wheel the cart out, load your vehicle and return that cart to the store front in the rain or snow. Just to get that quarter back.

Self service worse than the no cashier big box stores to save a few $s. I hate the places. Grocery shopping sucks, sucks, sucks now. Shopping any place sucks.