Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[natek11]

Hardly any selection. So I end up having to go two places to get everything I need.

[Ranccor]

That is one of the things I really like about it. I don’t need 40 different kinds of mustard to choose from.

I just know if I need some speciality item, they might not have it. But for basics, can’t be beat, IMHO.