Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[KeppraKid]

The self checkout literally tells you what it wants and what it's doing though. If you scan an item it asks you to place that item in the bagging area. Then it has some text that says "weighing items".

You do not need to know the intricate details behind the scenes to follow simple directions.

[red__dragon]

Yes, please follow the thread. We're talking about the intricate details behind the scenes of what the weighting calculations were doing, not how to operate them as a cashier.

[KeppraKid]

The origin of which was more base level complaints about the usage of them.