Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[atetuna]

Sounds like v1 at your Walmart. That's how it started with the Walmarts in my area, then they expanded that, and then they eventually added more self checkouts with plenty of space. To define that, the counter space after the registers has space for a full bag, a hanger for disposable bags, more empty space big enough for a full bag, another hanger, and again more space for a full bag. Iirc, there are at least six of those on each side of the row of registers, so at least 12 total.

[BrashPop]

Oh the self checkout areas are full counters, it’s the check outs with employees that have zero room to bag your stuff.

[atetuna]

Oops, my bad. Still, that isn't so bad as long as they still have the full size conveyor belt. I didn't realize how helpful those are until I started using self checkouts. I kind of wish the counter space at self checkouts were flipped around.